{"id":6435,"date":"2008-01-25T05:46:38","date_gmt":"2008-01-25T11:46:38","guid":{"rendered":"http:\/\/www.ncobrief.com\/index.php\/archives\/confessions-of-a-wireless-customer-service-rep-080125\/"},"modified":"2008-01-25T05:49:20","modified_gmt":"2008-01-25T11:49:20","slug":"confessions-of-a-wireless-customer-service-rep-080125","status":"publish","type":"post","link":"https:\/\/ncobrief.com\/index.php\/archives\/confessions-of-a-wireless-customer-service-rep-080125\/","title":{"rendered":"Confessions of a Wireless Customer Service Rep, 080125"},"content":{"rendered":"

Working for Ginormous Worldwide Telecom can sometimes be a chore. Especially if you have a sense of personal responsibility.<\/p>\n

Right now, cell phone companies sell cell phones at hugely discounted prices, sometimes even giving them away, in return for a commitment from the customer to stick around for X amount of time. If you break that commitment, there’s a fiscal penalty. There’s always the choice to buy a phone at full price with no commitment. People don’t normally choose to buy a phone at full price, they chose to take the discounted price and agree to the commitment.<\/p>\n

Right now, cell phone companies sell service plans for X amount of minutes. You can sometimes get drastically reduced rates on your service plans if you agree to stick around for X amount of time. This, it seems to me, is a good thing. If I know I’m getting good service in my area from a company and they’re willing to sell me more minutes for less money, or even the same amount of minutes for less money, in return for a commitment, I’m all about that.<\/p>\n

That may change one of these days. If it does, you can blame California<\/a>.<\/p>\n

If this class action lawsuit goes through, and the folks who have filed it win, you can bet that we’ll all suffer for it. There will be no more discounted cell phones and there will be no more reduced-rate service plans. We’ll all pay more because some folks who can’t read a contract before they sign it or who refuse to honor a contract after they’ve signed it, decided that they’re special and the rules that the rest of us live by don’t apply to them.<\/p>\n","protected":false},"excerpt":{"rendered":"

Working for Ginormous Worldwide Telecom can sometimes be a chore. Especially if you have a sense of personal responsibility. Right now, cell phone companies sell cell phones at hugely discounted prices, sometimes even giving them away, in return for a commitment from the customer to stick around for X amount of time. If you break […]<\/p>\n","protected":false},"author":45,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,6,25],"tags":[],"class_list":["post-6435","post","type-post","status-publish","format-standard","hentry","category-general","category-stupidity","category-technology"],"_links":{"self":[{"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/posts\/6435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/comments?post=6435"}],"version-history":[{"count":0,"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/posts\/6435\/revisions"}],"wp:attachment":[{"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/media?parent=6435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/categories?post=6435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ncobrief.com\/index.php\/wp-json\/wp\/v2\/tags?post=6435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}